Meet the Team

Tracy Heywood

Operations Manager

Tracy brings to Fiori a wealth of experience gained from working in the medical industry for over 25 years including roles as a registered nurse and practice manager of GP, orthodontic and cosmetic surgery practices and managing a cosmetic surgery day hospital.  Graduating from nursing in 1986, she then went on to further her education, completing a Diploma in Business (Human Resources) and is a member of the Australian Association of Practice Managers.  Tracy has a passion for team development, marketing and creating a customer service experience (winning the MyFaceMyBody national Best Customer Experience Award 2016 in her previous position).  She was runner up in 2014 and 2016 for Best Practice Manager.

Outside of work Tracy enjoys cruise holidays, adventure sports like zip lining and white water rafting, reading and a having a glass of wine with friends.  Her favourite treatments are Coolsculpting and Hydrafacials.

Dawn Smith

Clinic Manager - Chermside

I have been in the beauty industry for over 20 years, opening my first salon in Newcastle after 5 years, which won the Small Business Award for Best Beauty Services twice.

This industry still excites me as I have seen new and improved treatments to help with every skin type. After moving to Brisbane I joined the team at Fiori and my passion for dermal therapy has grown as I have now expanded my skill set to include body contouring.  Even if I can make a small change to people’s lives by giving back their confidence, then I have succeeded in my career.

My first love is cooking and entertaining my friends. I also enjoy camping, date nights with my partner and spending time with my two grand puppies.

Melissa Williams

Clinic Manager - Garden City

Melissa joins Fiori with over 5 year’s industry experience graduating from The College of Natural Beauty with a Diploma in Beauty Therapy 2012.  As she worked alongside some of the industries leading dermal therapists and dermatologists, her passion for the industry grew.

With extensive experience in laser therapies, cosmetic skin treatments and body contouring, Melissa believes in providing a holistic approach to skin and body health and enjoys making our patients feel the best they can about themselves. 

Her favourite treatments to perform are cosmetic skin peels – having seen some life changing results for her clients over the past few years, especially in acne prone skin, and seeing the transformation in not only appearance but confidence.  Melissa is all about the Fiori Experience and supporting her clients through every step of their treatment journey.

Out side of work Melissa enjoys fitness training, cooking with healthy fresh produce, going to the football and getting involved in community events and festivals 

Allyse Fulton

Therapist - Chermside

Allyse began in the industry in 2010 as a freelance makeup artist. In 2013 she gained a Diploma in Beauty Therapy after studying with A.I.A.S. and was fortunate enough to start working in the industry before graduating.  Suffering from eczema, Allyse has a passion for skin - she understands the impact of skin.

Allyse is a self proclaimed foodie and loves to brunch.  She also enjoys shopping and finds working in Australia’s largest Westfield dangerous. Allyse is also a pun enthusiast. 

Dr Isobel Walker

Cosmetic Physician - Chermside

Dr Isobel is an established general practitioner who is thrilled to bring the art of facial aesthetic treatments to Fiori. With a keen eye for detail Dr Isobel uses both wrinkle reduction treatments and dermal fillers to adjust or restore facial contour, shape and balance.  With over 14 years’ experience working in clinics throughout Melbourne, Sydney and Brisbane, Isobel has established special interests in Nutritional and Preventive Medicine, Allergic Diseases, Women’s Health and Nonsurgical Cosmetic Injectable treatments.  Whether it be for prevention of age-related skin changes, restoring a youthful appearance, or to strategically adjust facial volume, shape or symmetry, Dr Isobel brings her clinical expertise to enable each client to work towards achieving the best version of themselves.

Kathleen Reilly

Therapist - Chermside & Garden City

I have worked in this Industry for four years.  I started an interest in health and beauty at a young age completing a Cosmetic Studies and Make-up Application course at sixteen, which then led me to study three more years of Beauty Therapy and retail sales in Ireland.  As skin is universal I have been fortunate enough to travel with a career that I am passionate about.  Later in my career I aspire to be a trainer, hopefully one day owning my own training academy.

In my social time, being a music enthusiast, I like to catch up with friends at various events and festivals.  I also really enjoy cooking and love having friends over for dinner.

Karen Chomow

Therapist - Chermside

Karen graduated in 2016 from the College of Natural Beauty with a Diploma of Beauty Therapy.  She has always had a passion for the beauty industry, being drawn to more advanced treatments that give effective results such as laser and advanced facials.  She brings to Fiori a vast range of skin and laser experience.

Outside of work, Karen enjoys being outdoors, going to waterfalls and to the beach, and describes herself as definitely not a winter person. 

Jannae Jackson

Dermal Therapist - Garden City

Jannae graduated in 2007 with a Diploma of Beauty from Ashmore TAFE.  Jannae became interested in skin after suffering with acne from the age of 12, and very quickly started to specialise in results based treatments.  Working alongside a doctor in Melbourne, she developed a passion for lasers and paramedical treatments and hasn't looked back since. Her favourite treatment to perform and have, is laser resurfacing.  

Outside of work she runs her dog training business, which takes up most of her time, otherwise she is taking her 6yr old rescue Border Collie cross, Jersey, for bush walks and beach trips. 

Kendall Tolley

Therapist - Garden City

Kendall brings to Fiori 13 year’s industry experience, having graduated from the Australian Beauty Skills Academy with a Diploma in Beauty Therapy 2005.  She has worked in day spas and skin and laser clinics.  In 2014 Kendall became a qualified Cosmetic Tattooist and Dermal Therapist.  She ran her own business in 2016 before joining Fiori.  She is passionate about skin and body aesthetics and enjoys working alongside cosmetic injectables.  Kendall is also passionate about educating clients on skin health and providing targeted treatment plans and skincare.

In her personal time, Kendall loves to hang out with her husband, dogs and pythons (they are breeders) and working out at the gym.

Davin Lim

Founder & Head of Training

As one of Brisbane's most highly rated dermatologists, Dr. Davin Lim's outstanding results in customer satisfaction not only come from his years of experience, but also his dedication to patient relationships and commitment to ongoing specialist training. Staying abreast of the latest products and skin technologies allow him to restore rejuvenate and ensure his patients achieve a natural, glowing look.

"When someone visits me about their skin, they're really seeing me about their self-confidence. It's so important that I really get to understand their concerns as well as their aspirations. That way, I can tailor a treatment that's right for them both now and in the long term, while achieving natural-looking results."